Vivint Customer Service

Vivint Customer Service


Vivint customer service number

Vivint is a leading home security and automation company, is renowned for its exceptional customer service and support. Customers can easily reach out to Vivint customer service team through their toll-free customer service number. By dialing this number, customers can expect prompt and personalized assistance from knowledgeable representatives who are committed to resolving any queries or concerns. Vivint customer service team is available round the clock, ensuring that customers can reach out for support whenever they need it. Whether customers require assistance with their home security system installation, troubleshooting, billing inquiries, or any other related matter, the Vivint customer service number serves as a direct line of communication, providing reliable and efficient customer care.

Vivint customer service

(877) 483-3132

Available 24/7

Call Vivint customer service to:

  • Access and edit your account information
  • Pay your Vivint bill
  • View information on your recent Vivint billing statement
  • Check the status of a Vivint equipment order
  • Get answers to general service questions

Vivint technical support

(800) 216-5232

Available 24/7

Call Vivint technical support to:

  • Troubleshoot service issues
  • Get help installing equipment
  • Request replacement equipment
  • Schedule an appointment with a Vivint representative

Ready to order Vivint services?

To call the customer service number of a Vivint smart home Solution.


Vivint Customer Service Bill Pay

Vivint offers exceptional services and advanced technology to make your home automated and secure. Besides cutting-edge technology, the company's commitment to customer satisfaction extends to its billing process.

  1. Flexible Payment Options:

Vivint understands that everyone has unique preferences and financial situations. Hence, they provide a range of payment options to cater to your needs. Whether you prefer automatic payments, online bill pay, or want to pay by check, Vivint has you covered. This flexibility ensures that you can choose the method that works best for you.

  1. Clear and Transparent Billing Statements:

One of Vivint's top priorities is ensuring a clear understanding of your billing statements. Your monthly statement from Vivint will provide an itemized breakdown of charges, making it easy to understand what you're paying for. With a transparent billing process, you can avoid any confusion or surprises with your monthly charges.

  1. Speedy and Efficient Issue Resolution:

Should you encounter any issues or have questions regarding your bill, Vivint's customer service team is readily available to assist you. With a reputation for exceptional service, Vivint customer support representatives are prompt, knowledgeable, and courteous. Regardless of the inquiry, they will work diligently to resolve any concerns you have regarding your bill payment.

  1. Online Account Management:

Vivint's robust online account management platform makes it effortless to handle your bill payment. Through their user-friendly online portal, you can access and manage your account at any time. You can review past statements, update your payment preferences, and even set reminders to ensure you never miss a payment. Vivint's emphasis on online accessibility adds convenience to the billing process.

  1. Proactive Billing Support:

Vivint offers proactive bill-support services that ensure you stay informed and up-to-date on your payment obligations. They send timely reminders and notifications, allowing you to plan and budget effectively. Whether it's notifying you of upcoming due dates or sending alerts for missed payments, Vivint helps you stay on track to ensure a hassle-free bill pay experience.

Vivint termination fees

If a contract is ended within the initial year of signing, there is a termination cost of $300. If a contract is ended between the 13th and 24th month of signing, there is a termination cost of $150.

In case you haven't paid for the equipment in full, it is still considered the property of Vivint. If it is not returned to Vivint within 30 days of cancellation, you will be charged a fee ranging from $300 to the full price of the equipment. The agreement's terms and conditions also specify that Vivint has the right to visit your property and retrieve the equipment.

Vivint troubleshooting and quick help guides

Vivint offers a comprehensive troubleshooting and quick help guide to address any issues that users may encounter with their home security and automation systems. With a focus on providing seamless customer support, Vivint's troubleshooting resources aim to assist users in resolving common issues efficiently and effectively. These helpful guides cover a wide range of topics, including device connectivity problems, system errors, sensor malfunctions, and other technical issues that may arise. By providing step-by-step instructions, troubleshooting tips, and frequently asked questions, Vivint ensures that users have quick access to the necessary information to resolve their concerns promptly. This user-friendly support system enables customers to troubleshoot and resolve issues on their own, saving both time and effort. Whether it's a minor issue or a complex technical problem, Vivint's troubleshooting and quick help guides are designed to simplify the process and provide customers with the necessary resources for a seamless user experience.

What people are saying about Vivint customer service?

Vivint is well-known for its exceptional customer service and has garnered positive feedback from customers. Many people have expressed their satisfaction with the level of support provided by Vivint customer service team. They praise the representatives for being knowledgeable, friendly, and responsive. Customers have highlighted how the team goes above and beyond to address their concerns and questions promptly. Vivint's commitment to resolving issues efficiently and effectively has been highly appreciated by those who have interacted with their customer service. Overall, the consensus among users is that Vivint's customer service is top-notch and plays a significant role in ensuring a positive experience with the company.

Ready to order Vivint services?

To call the customer service number of a Vivint smart home Solution.